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After Sales Strategy Expert

09.12.2024

At PALFINGER, we have been lifting people and goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.

PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,700 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

To strengthen our Marine design team in Salzburg - Kasern we are looking for a After Sales Stategy Expert (f/m/d). You find it exciting to work in the maritime industry? You want to be part of a motivated team working in an international environment? Then welcome to our PALFINGER MARINE team.

YOUR TASKS

• Digital After Sales Journey: Develop and implement tools for the digital after sales journey, including centralized digital planning tool, competence matrix in collaboration with the Training Center and Development Program, digital service reports for all marine product groups

• Strategic Service Partner Management: Oversee the management of strategic service partners in collaboration with Network Development and expand service coverage into white spots

• Strategic Partnerships: Foster and manage strategic partnerships to grow the Service Business

• New Service Offerings: Create business cases for new service offerings in alignment with the segments we serve

• Master Data Organization: Collaborate with Corporate Services, Marine After Sales and the Shared Service Center to organize master data and improve the Documentation Set-up for Marine Solutions products

YOUR QUALIFICATIONS

• Extensive experience in Aftersales, with link to marine or heavy machinery industry

• Degree or comparable professional experience in in Economics or Engineering

• Proactive networking personality with strong emotional intelligence and communication skills

• Team player with a structured and self-organized way of working

• Advanced verbal and written English skills.

WE OFFER

• Interesting job with a wide range of activities and challenging tasks

• Valued integration in a professional team Work-life balance thanks to flexible working hours and freedom to organize your work

• Regular home office opportunity Voluntary social benefits through our company health program PALfit Job ticket: to and from PALFINGER by public transport

• Relocation package in case of relocation

• Last but not least: performance-oriented and fair salary

Minimum yearly gross salary according to Austrian metal industry collective agreement is 52.197,04 EUR based on full-time employment. According to experience and qualification, we offer a market-conform overpayment. Are you interested in the position and still have questions? Please do not hesitate to contact us.

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