Services Manager B&D (m/f/d)
At PALFINGER, we have been lifting people and goods to a new level for over 90 years – with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions.
PALFINGER MARINE, an integral part of our organization since 1992, offers complete deck equipment solutions and lifesaving appliances to various maritime industries. Our success is based on the tireless efforts of our approximately 12,700 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
The Services Manager – B&D role will primarily involve teaming up with Head of After Sales B&D and the B&D After Sales team to establish and continuously develop a functional Expert Services department focused on Special Services, Upgrades, Commissioning, Installation Supervision, Warranty Execution and other complex interventions.
Will also provide best in class Technical support for B&D Products ensuring quick and efficient responses to inbound technical support issues. A proper functioning service and remote support setup is crucial for Palfinger Marine to work efficiently and deliver best-in-class After Sales and Customer Services. The Expert Services will be fully responsible for running and managing the Palfinger Marine’s technical support department in B&D.
Manager Services has the ultimate goal to manage a team of highly skilled engineers and technicians that will focus on executing Complex After Sales interventions from the moment our Equipment is still at the factory until the end of its lifetime.
